Legal

Privacy Policy

1. Data protection at a glance

Protecting your personal data is very important to us. We process personal data exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

This privacy policy informs you about the type, scope and purpose of processing personal data when visiting our website.

2. Controller

Start Now Bildungsinstitute GmbH
Barbarossaplatz 4
50674 Cologne, Germany
Phone: +49 221 43088501
Email: Verwaltung@startnow-big.de

3. Data Protection Officer

If no legally required data protection officer has been appointed, you can contact the controller directly regarding all data protection matters:
Email: Verwaltung@startnow-big.de

4. General information on data processing

a) Legal bases of processing

  • Art. 6(1)(a) GDPR – Consent
  • Art. 6(1)(b) GDPR – Performance of a contract / pre-contractual measures
  • Art. 6(1)(c) GDPR – Legal obligation
  • Art. 6(1)(f) GDPR – Legitimate interests

b) Storage period

Personal data is stored only as long as necessary for the respective purpose or as long as statutory retention obligations exist. After the purpose ceases to apply, the data will be deleted.

5. Collection of access data (server log files)

When you visit our website, the hosting provider automatically collects and stores information in server log files, in particular:

  • IP address
  • Date and time of access
  • Browser type and version
  • Operating system
  • Referrer URL

Processing is based on Art. 6(1)(f) GDPR to ensure stable and secure website operation.

6. Hosting

Our website is operated by an external hosting service provider.
Personal data collected while using this website is processed on the hosting provider’s servers.
If required, a data processing agreement pursuant to Art. 28 GDPR is in place with the hosting provider.

7. Contact

If you contact us by email or via a contact form, your details will be stored to process your request.

  • Legal basis: Art. 6(1)(b) GDPR
  • Storage period: until the request has been fully processed

This data will not be passed on without your explicit consent.

8. Processing of participant and programme data

As an education provider, we process personal data of participants, in particular:

  • Master and contact data
  • Programme data
  • Contract and billing data

Processing is carried out to deliver educational measures and to fulfil legal and funding-related obligations towards public authorities (e.g., Employment Agency, Jobcenter).

  • Legal basis: Art. 6(1)(b) and (c) GDPR

9. Transfer of data to third parties

Personal data is transferred to third parties only if:

  • there is a legal obligation
  • it is necessary to perform a contract
  • explicit consent has been given

Recipients may include public authorities or IT service providers.

10. Cookies

Our website uses cookies. Cookies are small text files stored on your device.

  • Technically necessary cookies: Art. 6(1)(f) GDPR
  • Optional cookies (e.g., analytics): Art. 6(1)(a) GDPR

You can disable cookies at any time in your browser settings.

11. Google Analytics

This website uses Google Analytics, a web analytics service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated is usually transmitted to Google servers.

We use Google Analytics only with IP anonymisation enabled.

  • Legal basis: Art. 6(1)(a) GDPR (consent)
  • Purpose: analysis of user behaviour to improve our online offering

Consent can be withdrawn at any time.

12. Google Maps

Our website uses Google Maps to display maps and create directions. The provider is Google Ireland Limited.

To use Google Maps, your IP address must be stored. This information may be transmitted to Google servers.

  • Legal basis: Art. 6(1)(a) GDPR
  • Purpose: user-friendly display of our locations

13. Rights of data subjects

You have the right at any time to:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)

Consent may be withdrawn at any time.

14. Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority.

The competent authority is, in particular: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI NRW)

15. Changes to this privacy policy

We reserve the right to adapt this privacy policy to reflect changed legal requirements or technical developments. The current version published on our website shall apply.